University SOS Privacy Policy
Last updated: July 25, 2026
This Privacy Policy describes how University SOS (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit universitysos.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.
How We Collect and Use Your Personal Information
The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name and email address. We may also collect optional information you choose to provide at checkout, such as your college or university and your major. This information is not required to complete your purchase and is used solely to better understand our customers.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Information We Collect Automatically
We automatically collect certain information about your interaction with the Services. We use Google Analytics, provided through Site Kit by Google, to collect usage data. This may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services such as pages visited, time spent on the Site, and links clicked.
You can opt out of Google Analytics data collection by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.
Information Collected Through Third-Party Services
When you make a purchase, you will be directed to Gumroad (gumroad.com), a third-party payment processor. University SOS does not collect or store your payment information. All payment and transaction data is collected and processed directly by Gumroad. Please review Gumroad’s Privacy Policy at https://gumroad.com/privacy for information on how they handle your data.
Gumroad may provide us with access to certain customer information such as your name and email address for the purpose of fulfilling your order and communicating with you about your purchase.
How We Use Your Personal Information
We use the personal information we collect to:
- Fulfill orders and deliver purchased digital products.
- Communicate with you regarding your purchase, including order confirmations and customer support.
- Send you marketing or promotional communications via email, where you have not opted out of receiving such communications.
- Analyze site usage and improve our Services using Google Analytics.
- Better understand our customer base through optional information provided at checkout.
- Comply with applicable legal obligations.
Email Communications
We may communicate with you by email regarding your purchase or to provide information about our products and services. We use FluentCRM to manage email communications with customers. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send you. Please note that even if you opt out of marketing emails, we may still send you non-promotional emails related to your purchase or account.
Cookies
Like many websites, our Site uses cookies and similar technologies to power and improve the Site and our Services. We use cookies through Google Analytics to understand how visitors interact with our Site. Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some features of the Services to work incorrectly or no longer be available.
In the future, we may implement additional tracking technologies, including social media pixels, to support our marketing efforts. This Privacy Policy will be updated to reflect any such changes before they are implemented.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
- Google, for analytics purposes through Google Analytics and Site Kit.
- Gumroad, for payment processing and order fulfillment.
- FluentCRM, for email communication management.
- Other vendors or third parties who perform services on our behalf, such as IT management or cloud storage.
- When required by law, regulation, or court order.
- In connection with a business transaction such as a merger or acquisition.
We do not sell your personal information to third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties, including Gumroad for purchases. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We are not responsible for the privacy or security of such sites.
Children’s Data
The Services are not intended to be used by children under the age of 13, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Security and Retention of Your Information
We take reasonable precautions to protect your personal information. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. How long we retain your personal information depends on different factors, such as whether we need the information to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have certain rights in relation to your personal information, including the right to access, correct, or delete personal information we hold about you. To exercise any of these rights, please contact us using the contact details below.
You may also opt out of marketing email communications at any time by clicking the unsubscribe link in any email we send you.
We will not discriminate against you for exercising any of these rights.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us at:
University SOS
support@universitysos.com